TERMS & CONDITIONS

TERMS & CONDITIONS

Last Updated: September 12, 2026

These Terms & Conditions apply to purchases made through the SKINSEA online store.

By placing an order through our website, you agree to these Terms & Conditions.

1. ABOUT SKINSEA

SKINSEA is an online store offering skincare and beauty products to customers in the United States.

SKINSEA is operated by an independent seller based in Poland.

Customer Support:
Email: support@skinsea.store

You may also contact us through the contact form available on our website.

2. ORDERS

When you place an order through our website, you agree to provide accurate and complete information required to process and deliver your order.

After placing an order, you will receive an order confirmation by email.

An order confirmation confirms that we have received your order but does not necessarily mean that your order has been shipped.

We reserve the right to refuse or cancel an order when reasonably necessary, including in cases of suspected fraud, unauthorized transactions, pricing errors, inventory issues, or circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been received, you will receive a refund of the amount paid for the cancelled order.

3. PRICES AND PAYMENT

All prices displayed on our website are in U.S. dollars (USD), unless otherwise stated.

The price shown at checkout is the total amount charged for your order.

We accept payment methods displayed during checkout, which may include:

- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Shop Pay

Payment is processed when the order is placed.

We reserve the right to change prices, promotions, discounts, and product availability at any time. Changes will not affect orders that have already been accepted and confirmed.

4. SHIPPING

Orders are generally processed within 1–2 business days.

In rare circumstances, processing may take up to 7 business days.

Standard delivery typically takes 3–10 business days. In some circumstances, delivery may take up to 20 business days due to carrier delays, customs processing, weather, or other circumstances outside our reasonable control.

Tracking information will be provided when available.

For complete information regarding shipping, please review our Shipping Policy.

5. ORDER CANCELLATION

Orders cannot normally be cancelled after they have been submitted because orders may enter processing shortly after purchase.

If an order cannot be fulfilled, we may cancel the order and issue a full refund.

Nothing in these Terms & Conditions limits any cancellation or refund rights that cannot legally be excluded under applicable law.

6. RETURNS AND REFUNDS

Returns are governed by our Return & Refund Policy.

Unless otherwise required by applicable law, customers may request a return within 30 days of delivery.

To be eligible for a return due to a change of mind, the product must be completely unopened, unused, and in its original packaging.

Opened or used products are generally not eligible for a return due to a change of mind.

This restriction does not apply to products that are defective, damaged during delivery, incorrect, or materially different from their description.

Please review our Return & Refund Policy for complete details.

7. DAMAGED OR INCORRECT ORDERS

If you receive a product that is damaged, defective, incorrect, or materially different from the product described on our website, contact us at support@skinsea.store as soon as possible.

We may request photographs, videos, order information, or other reasonable evidence to assess the issue.

Depending on the circumstances, we may provide a replacement, refund, or another appropriate resolution.

8. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, prices, and other information on our website are accurate.

Minor differences in product appearance, color, packaging, or other non-material details may occur.

Product-specific instructions, recommended use, warnings, and other relevant information are provided on the applicable product page and/or with the product.

9. PRODUCT USE

Products purchased through SKINSEA should be used according to the instructions and safety information provided with the product.

Customers are responsible for reading and following all applicable instructions and warnings before using a product.

Information provided on our website is for general informational and cosmetic purposes and is not intended to constitute medical advice, diagnosis, or treatment.

10. INTELLECTUAL PROPERTY

All content on the SKINSEA website, including text, photographs, product images, graphics, logos, designs, and other materials, is owned by or licensed to SKINSEA unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, or commercially use our content without prior written permission.

11. WEBSITE AVAILABILITY

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational purposes.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, SKINSEA will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase of products.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.

13. CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

14. APPLICABLE LAW

These Terms & Conditions are intended for transactions with customers in the United States and shall be interpreted subject to applicable federal and state laws and regulations.

Nothing in these Terms & Conditions is intended to limit any consumer rights or protections that cannot legally be waived or excluded.

15. CONTACT

For questions regarding these Terms & Conditions, orders, products, or other customer service matters, contact:

SKINSEA

Email: support@skinsea.store

You may also contact us through the contact form available on our website.